...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
| Tip |
|---|
Make sure that all plugins are always up to date to ensure compatibility. With version 8.0.19, release versions have been matched - The BigTemplate version matches the BigPicture and BigGantt versions. For example, if you are using BigPicture/BigGantt 8.0.19, the compatible version of BigTemplate is 8.0.19. |
| Info |
|---|
Note: Downgrading to an older version of our plugin is not supported, and a rollback to a previous version (to ensure plugins' the plugin’s compatibility) may not be possible or cause serious problems. Make sure you choose the correct versions and be sure to have a full database backup before upgrading. |
Contents:
|
|---|
How to check which version is the right one?
The release versions should match. The BigTemplate version should not be newer than the BigPicture or BigGantt versions. The easiest most accessible source of information is our Atlassian Marketplace page:
...
BigPicture - https://marketplace.atlassian.com/apps/1212259/bigpicture-for-ppm-project-management/version-history
BigTemplate - https://marketplace.atlassian.com/apps/1215229/bigtemplate/version-history
A short extract from these pages can be found below:
...
BigPicture
...
BigGantt
...
BigTemplate
...
Cloud
...
Jira Cloud 2023-11-23
...
Jira Cloud 2023-11-23
...
https://marketplace.atlassian.com/apps/1215229/bigtemplate/version-history
A short extract from these pages can be found below:
BigPicture | BigGantt | BigTemplate | |
|---|---|---|---|
Cloud |
|
|
|
8.39 |
|
|
|
8.38 |
|
|
|
8.37 |
|
|
|
8.36 |
|
|
|
8.35 |
|
|
|
8.34 |
|
|
|
8.33 |
|
|
|
8.32 |
|
|
|
8.31 |
|
|
|
8.30 |
|
|
|
8.29 |
|
|
|
8.28 |
|
|
|
8.27 |
|
|
|
8.26 |
|
|
|
8.25 |
|
|
|
|
|
| |
|
|
| |
8.24 |
|
|
|
8.23 |
|
|
|
|
|
| |
8.22 |
|
|
|
8.21 |
|
|
|
8.20 |
|
|
|
8.19 |
|
|
|
8.18 |
|
|
|
|
|
| |
|
|
| |
8.17 |
|
|
|
|
|
| |
|
|
| |
8.16 |
|
|
|
|
|
| |
|
|
| |
8.15 |
|
|
|
|
|
| |
|
|
| |
8.14 |
|
|
|
|
|
| |
|
|
| |
8.13 |
|
|
|
|
|
| |
|
|
| |
8.12 |
|
|
|
|
|
| |
|
|
| |
|
|
| |
8.11 |
|
|
|
|
|
| |
|
|
| |
8.10 |
|
|
|
|
|
| |
8.9 |
|
|
|
|
|
| |
|
|
| |
|
|
| |
|
|
| |
8.8 |
|
|
|
|
|
| |
|
|
| |
|
|
| |
|
|
| |
|
|
| |
8.7 |
|
|
|
8.6 |
|
|
|
|
|
| |
|
|
| |
|
|
| |
|
|
| |
|
|
| |
|
|
| |
8.5 |
compatible with BigTemplate 8.5.5 |
|
|
compatible with BigTemplate 8.5.4 |
|
| |
|
|
| |
|
|
| |
|
|
| |
|
|
| |
8.4 |
|
|
|
|
|
| |
|
|
| |
|
|
| |
|
|
| |
|
|
| |
|
|
| |
|
|
| |
|
|
| |
|
|
| |
8.3 |
|
|
|
|
|
| |
|
|
| |
|
|
| |
|
|
| |
8.2 |
|
|
|
|
|
| |
|
|
| |
|
|
| |
|
|
| |
|
|
| |
8.1 |
|
|
|
|
|
| |
|
|
| |
|
|
| |
|
|
| |
|
|
| |
|
|
| |
|
|
| |
|
|
| |
|
|
| |
|
|
| |
|
|
| |
|
|
| |
8.0 |
|
|
|
|
|
| |
|
|
| |
|
|
| |
|
|
| |
|
|
| |
|
|
| |
|
|
| |
|
|
| |
|
|
| |
|
|
| |
compatible with BigTemplate 8.0.8 |
compatible with BigTemplate 8.0.8 |
| |
compatible with BigTemplate 8.0.7 |
compatible with BigTemplate 8.0.7 |
| |
compatible with BigTemplate 8.0.6 |
compatible with BigTemplate 8.0.6 |
| |
compatible with BigTemplate 8.0.6 |
compatible with BigTemplate 8.0.6 | ||
compatible with BigTemplate 8.0.6 |
compatible with BigTemplate 8.0.6 | ||
compatible with BigTemplate 8.0.6 |
compatible with BigTemplate 8.0.6 | ||
compatible with BigTemplate 8.0.6 |
compatible with BigTemplate 8.0.6 | ||
|
| ||
|
| ||
compatible with BigTemplate 8.0.6 |
compatible with BigTemplate 8.0.6 | ||
compatible with BigTemplate 8.0.6 |
compatible with BigTemplate 8.0.6 | ||
compatible with BigTemplate 8.0.6 |
compatible with BigTemplate 8.0.6 | ||
compatible with BigTemplate 8.0.6 |
compatible with BigTemplate 8.0.6 | ||
|
|
| |
|
|
| |
|
|
| |
|
|
| |
|
|
| |
|
|
|
BigPicture compatibility with Jira Work Management
BigPicture is compatible with Jira Work Management.
Installing BigPicture
If you work with Jira Work Management and want to install BigPicture:
Click on the Apps tab.
Select Find new apps from the drop-down menu.
Type "BigPicture" in the Search for apps field.
Select the product of your choice and follow the Marketplace instructions.
...
Installing Jira Work Management
If you work with BigPicture and want to install Jira Work Management:
Go to https://www.atlassian.com/software/jira/work-management.
Click "Get it free" or " Get it free today."
Follow the Atlassian instructions for cloud products.
Known issues
Although BigPicture seems to run smoothly with Jira Work Management, we have identified the following glitches:
Jira Legacy server System JIRAJira serverId 8382ec9d-abb6-3a29-8d72-95b9a5732a63 key ONE-40744 Jira Legacy server System JIRAJira serverId 8382ec9d-abb6-3a29-8d72-95b9a5732a63 key ONE-40738
...
If you are still having trouble following these steps or your problem is more complicated, you are always welcome to contact our helpful Support Team via the Service Desk. They are always more than happy to help. Note:
To speed up the analysis of similar issues, it is good to enable fine-grained logs for both plugins BigGantt/BigPicture and BigTempate, then
...
reproduce the issue and send the support team the log file you produced.