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This article explains how to fix the insufficient permission permissions issue when copying a space when using the Copy Space for Confluence app.

Issue

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description

It has been observed that the default permissions might may not be accurately set in certain scenarios when the Use the original space's permissions option is use to copy a space. Consequently, this can lead to occurrences of insufficient permission permissions issues, as depicted in the screenshot provided below:

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Prerequisite for resolution

To address the issue, it is important to ensure that the affected user possesses the required Global Permissions.
Follow the steps provided below to check:

  1. Navigate to Global Permissions of the confluence instance.
    ☸️ → Setting → Global Permission(☸️> Setting > Global Permission) of the Confluence instance.

  2. Confirm that the user holds both Personal Space and Create Space permissions , as illustrated in the below screenshot:

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Steps for

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resolution

Info

Ensure that you have space administrator permissions before executing the solution.

To effectively mitigate and rectify the issue of insufficient permissions, it is recommended to perform the space copy by opting for the permission selection "select the Use Confluence’s default space permissions," as illustrated in the screenshot provided below:

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InfoEnsure to have the space admin permissions before executing the above steps. option in Permissions to perform the space copy as shown in the image:

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