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Summary
After applying the API access token on the Salesforce package an
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Unauthorized Endpoint
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message appears, and the page is stuck in a loop
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.
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Another error that can be seen after adding the API token:
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Environment
Jira Cloud or Jira Server
Cause
Environment | Cause |
|---|---|
Cloud | This is usually caused by the Connector's server URL not being configured in 'Remote Site Settings'. |
Server | This is usually caused by the Jira instance URL not being configured in 'Remote Site Settings'. |
Resolution
Environment | Resolution |
|---|---|
Cloud |
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Server |
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|
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|
If, after following all these steps, the issue persists, please verify that your Jira instance meets all the system requirements
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; you can find more information about it here.