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On-Prem
linkhttps://appfire.atlassian.net/wiki/spaces/TTS/pages/46727207/How+to+Set+a+Notifier+for+an+SLA

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linkhttps://appfire.atlassian.net/wiki/spaces/TTSC/pages/35881090/Set+a+Notifier+for+an+SLA
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This page is about Time to SLA for Jira ServerOn-Prem. Using Jira Cloud? Click the Cloud button above.

1. On the SLAs page, click (blue star) in on the row of the SLA for which you want to set up a notifier.

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TTS offers a flexible way of creating dynamic email content. Click here to find out how templating works and the potential parameters you can use.

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Please note that it is essential to have the related permissions before creating a TTS notification for a specific SLA. The person responsible for creating the notification must have the necessary authorization to access the relevant issues related to the scope of this SLA.

b. Send a Slack message – Add the Slack webhooks URL and, if desired, customize the Slack message.

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