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This article assists in creating a bar chart report that analyzes the average resolution times for various types of issues.

\uD83D\uDCD8 Instructions

Follow the steps:

  1. Create two custom fields in the respective a project:

    • Type Of Issue (Text)

    • Time to Resolution in Minutes (Numeric)

  2. Navigate to 'Apps' → 'Reports and Timesheet' → 'Custom Report.'

  3. Select 'Chart' as the report type.

  4. Add the custom field 'Type Of Issue' to the X-axis and apply a filter to the group. For example, it has been is grouped by 'Epic.'

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  5. Add another custom fieldf ‘ld, 'Time to Resolution in Minutes', Min’ to the Y-axis. For this, select 'Average' as the aggregation method.

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  6. Write and validate the JQL query based on requirements.

  7. Run the report.

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  8. It will display displays the average Time to Resolution by Issue Type "Epic" in a bar chart report.

Info
  • Make changes

in
  • to the Issue Type as per specific requirements.