Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

This article explains how to set priority while cloning the issue using Clone+ (custom1) or Clone++ (custom1) options. Only an administrator can modify clone+ and clone++ configurations.

...

the description in a cloned issue to be same as that of the original issue from which the ticket is cloned, using the Clone Plus for Jira app. 

Instructions

  1. Log into Jira as an Administrator.
  2. Navigate to SettingsImage Modified> Manage apps > Clone Plus for Jira as an administrator and click the link and select the relevant modules as shown:
    Image RemovedNavigate to Settings > Manage Apps > BOB SWIFT CONFIGURATION > Clone Plus > Edit and edit the Clone Plus Image Added
  3. Click Configure to open the Clone Plus for Jira Configuration properties file:page.
    Image Added
  4. Click the Edit tab.
    Image Modified

  5. Add the configurations as shown below and click Make Active.following clone-plus properties. The property, set.description = %original_description%, will set the description on the cloned issue to be same as the description on the original issue. 

    Code Block
    themeMidnight
    # ThisProperty filefor needsclone to be put in the user configured jira home directory+ operation. 
    
    1.condition.*.*.* = true
    1.label = Custom1my-Clone+
    1.set.priority= 4
    
    1.plus.condition.*.*.*= true
    1.plus.label= Custom1++
    1.plus.set.priority= 5
    
  6. Go to the issue you want to clone (TEST-1, for example).

  7. Click More. Please note Priority is Medium for this issue.
    Image Removed

  8. Perform the Clone+ operation. The result is shown below as an example:
    Image Removed

  9. Perform the same for Clone++ operation.
    Image Removed
    For the Clone++ operation, check the Priority of the issue as shown below:

    Image Removed
    description = %original_description%
    


  10. Click Make Active.

  11. Create an issue with a description and click More, select my-Clone+ operation as shown:
    Image Added

  12. Once the Clone+ operation is performed on the issue, the cloned issue description will be set as per the original issue's description as shown below: 
    Image Added