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Button handy
blanktrue
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nameSend Feedback
linkhttps://docs.google.com/forms/d/e/1FAIpQLScmToBe3vynAlb5fdKwCGxYqnTbDc66sIBgeecG2BuFDuHc7g/viewform?entry.2002826954=createRequestTypeInServiceDesk+-+741867648
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Syntax

createRequestTypeInServiceDesk(serviceDeskId, name, issueTypeId[, description, helpText])

Package

Alias

Pkg Usage

Description

Excerpt
hiddentrue
Creates a new request type in the provided service desk.

Creates a new request type in the provided service desk.

Parameters

Table plus
applyColStyleToCelltrue
columnTypess,s,s,s
heading0
multiplefalse
enableSortingfalse

Parameter name

Type

Required

Description

serviceDeskId

number

Yes

The ID of the service desk where the customer request type is to be created.

name

string

Yes

Name of the request type on the service desk.

issueTypeId

number

Yes

ID of the issue type of the request type. The issue type should already exists.

description

string

No

Description of the request type on the service desk.

helpText

string

No

Help text for the request type on the service desk.

Return Type

string

The id of the newly added request type if it gets created.

Example

Code Block
languagejs
return createRequestTypeInServiceDesk(1, "TestRequest", 10011);

See also

Filter by label (Content by label)
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