Problem
Atlassian recently changed something that broke
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editing of pages created with multi-page copying,
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and since have
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released a fix for that issue.
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See CONFCLOUD-70325
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to look into details.
While this fix will work for all the pages that have been copied since
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that bug fix was released, the pages copied
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before that fix are still not editable. CONFCLOUD-70492
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was created to fix these pages.
Solutions
If you
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cannot wait for that release
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(understandably), here are a few workarounds
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to allow you to edit the page. They seem to work somewhat inconsistently
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. Some only work once and then, you have to repeat them again. Alternatively, you can delete the copies and copy them again from the originals.
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Try any of these:
Clear the cache,
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log in and out, and
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repeat the cache clearing.
Click
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Edit > ... >
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View changes. Then, return to current version.
Edit your page. In the URL address bar of the browser, edit the URL to replace
/edit-v2with/edit/. Refresh the editor with the changed URL and publish the page.Some users have reported that this did not work for them, but it is known to work for some users.
Create a new bookmark on any page in your browser.
Edit the bookmark
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. Change name to
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Fix page
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or any other suitable name
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, and change the address to the following:
javascript:fetch('/wiki/rest/tinymce/1/content/' + /pages(\/\w-)?\/(\d)/g.exec(location.href)2 + '/draft/diff').then(() => console.log('Page fixed')).catch(() => console.log('Error'));Save the bookmark. For convenience, move
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the bookmark to some easily accessible place (for example: Bookmarks Bar in Chrome).
Navigate to the page that you
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are unable to edit and invoke the added bookmark. You should now be able to edit the page.
Navigate to the page that you
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cannot edit and open Developer Tools (Chrome), Web Inspector (Safari), or the
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respective tool in your browser.
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Now, open Console.
Paste the following code
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in the console and press
Enter:fetch('/wiki/rest/tinymce/1/content/' + /pages(\/\w-)?\/(\d)/g.exec(location.href)2 + '/draft/diff').then(() => console.log('Page fixed')).catch(() => console.log('Error'));
You should see the "Page fixed" message, and after that, you should be able to edit the page.
Our issues track CPTC-82 Contact our Support team if you still face any issues.