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\uD83C\uDF31 Solution

Review whether you have added the Next-gen component is added to all objects/pages, including those that were not originally intended to have them, and remove the component from the page layout of those objects.

Info

If the issue persists after following this troubleshooting recommendation, please contact us through the support portal and submit a support ticket. A support engineer will assist you with resolving this matter.

Please include the following details in your the support ticket the following:

HAR file with the error

  • Open the Developer Tools in your browser.

  • Go to the Network tab.

  • Replicate the error a couple of times.

  • Export the HAR file (by clicking on the small Download icon in the Developer Tools window) .