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  1. Get the base Internet Explorer (IE) part working first. Most companies that use Visio have significant IE usage and this is the best alternative for that. Follow the tips and information available on this page and other resources elsewhere on how to configure your IE and Microsoft ActiveX client environment to work correctly. Problems with this must be resolved locally.

  2. If you want to use the Chrome or Firefox browser from a Windows client, we recommend using IE tab browser extension for Firefox or Chrome to get IE rendering in those browsers - that is basically the same as the first recommendation above. 

  3. If you want to use the Chrome, Firefox, or Safari browser for non-Windows clients, you must provide the required conversion path as well as using the IE tab browser extension. A Confluence administrator must follow the instructions in the How to install SVG conversion support article to do so.