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This article explains how to resolve the reporter field error while creating a subtask in the app Create on Transition on Cloud instance.

Instructions

  1. Make sure to install the app Create on Transition before performing the below steps.
  2. Log in as a Jira Administrator and clickImage Added → Projects.
  3. Select the required project and click Project Settings.
  4. Select the required workflow and click Edit to view the transitions associated with the workflow.
  5. Select a transition and click Post-Function from the box on the right.
  6. Click Add post function, select Create Sub-task from the list and click Add.
  7. Below is the Create sub-task post function configuration:
    Image Added
  8. Publish the workflow before performing the transition. 
  9. In order to test, create a sample ticket with issue type as "Improvement" and perform the transition to In Review.
  10. Check the transition logs by navigatingImage Added→ System → Transition Logs.
    Image Added
  11. To resolve the Remote error, change the Reporter field to  in Detailed fields tab.


Info
If you are installing the app Create on Transition for the first time, follow the above steps and try to perform transition then you will see this issue.