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Problem statement

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Look for the scenarios mentioned in this section to identify and resolve the error.  Make sure the provided information in the command is the same as the userId and group name in the Jira environment.

• Group names are case sensitive. If the group names from the CSV file do name supplied does not match the a group names name in the Jira instance, you may see this error. Check if the group names are matchingname matches.
  Example:
  

  Code Block
  theme Midnight
  --action addUserToGroup --autoGroup --continue --userId "automation" --group "development"

  In this example, the userId is case sensitive.

• If the userId is different from the one that already exists, you see the following remote error:

  Code Block
  theme Midnight
  --action addUserToGroup --autoGroup --continue --userId "Automation" --group "development" Remote error: You cannot add users to groups which are not visible to you.

  
  

Make sure the provided information in the command is the sane as the userId and group name in the Jira environment.To find the intended user or group you can search for users and groups with the CLI.

• Find users using a fragment of their name, email, etc or a regular expression (in this example we search for the automation user with or without the first letter capitalized):

  Code Block
  theme Midnight
  --name "@all" --regex "[aA]utomation"

  
  

• Find groups using a fragment of the group name "dev" via a regular expression:

  Code Block
  theme Midnight
  -a getGroupList --regex ".*dev.*"