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This article explains which IP to white list whitelisting and the network security by using the Database Exporter for Jira Cloud app.

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FAQs

  1. Is the IP address is static?
    Yes, the IP address is static and the IP to whitelist is "3.132.114.81". Please find the documentation page here.
  2. Network Security: How to secure the data from a Network Security point of view?
    Basically, the apps The app works on an AWS VM environment and it gets the data from Jira over HTTPS:<Jira URL> and it doesn't . It does not store the data anywhere , and it process using with the memory and it just uses processes the data within its memory. It uses a JDBC connection to push it over to the client database. We would like to assure you that the data will not store anywhere while getting the data

    The data is not stored anywhere while pulling it from Jira as it 's coming is done over HTTPS. The app uses a JDBC connection to connect to the Postgres database. The connection uses sslmode = prefer option which is described here: https://jdbc.postgresql.org/documentation/head/connect.html and here https://jdbc.postgresql.org/documentation/head/ssl-client.html

  3. Is SSL configured for the provided IP? 
    The SSL mode is automatically used if the database supports SSL.

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