This article explains how to resolve the reporter field error while creating a subtask in the app Create on Transition on Cloud instance.
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- Make sure to install the app Create on Transition before performing the below steps.
- Log in as a Jira Administrator and click → Projects.
- Select the required project and click Project Settings.
- Select the required workflow and click Edit to view the transitions associated with the workflow.
- Select a transition and click Post-Function from the box on the right.
- Click Add post function, select Create Sub-task from the list and click Add.
- Below is the Create sub-task post function configuration:
- Publish the workflow before performing the transition.
- In order to test, create a sample ticket with issue type as "Improvement" and perform the transition to In Review.
- Check the transition logs by navigating→ System → Transition Logs.
- To resolve the Remote error, change the Reporter field to in Detailed fields tab.
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If you are installing the app Create on Transition for the first time, follow the above steps and try to perform transition then you will see this issue. |
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