Problem Statement
| Info |
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| If while While creating a snapshot of a project with several issues, if the process is interrupted and when an attempt to take another snapshot is made, the following below error is thrown. : |
Error Message
| Code Block |
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Job with name 'com.botronsoft.jira.rollout.snapshot' has already been scheduled.
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Log Entries
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ERROR user1 445x98019x1 116nnw6 10.251.86.81,10.80.80.8,10.53.49.80 /rest/configuration-manager/1.0/snapshots/progress/4 [c.b.j.r.impl.rest.AbstractResource] com.botronsoft.jira.rollout.jobs.JobAlreadyScheduledException: Job with name 'com.botronsoft.jira.rollout.snapshot' has already been scheduled
java.util.concurrent.ExecutionException: com.botronsoft.jira.rollout.jobs.JobAlreadyScheduledException: Job with name 'com.botronsoft.jira.rollout.snapshot' has already been scheduled |
Environment
| Application | Jira |
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| Version | Server |
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Cause
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CMJ allows only one snapshot creation operation at a time. This It means that , before you attempt another one, you must should wait for the currently running current one to complete. |
Solution
To kill an ongoing process of snapshot creation,
...
here are the two options
...
:
- When an operation is running in the background, wait for the previously started operation to complete. You can monitor this in the CMJ's Audit Log log, for a message that suggests that the snapshot is created.
- Rarely, the operation can get stuck because of a an unexpected issue with the platform issue. In this case, the solution is to restart JIRA and create a new snapshot.