Page Comparison

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This shows in situations where the installed app was built after the expiry date of your maintenance support. This is a valid error. You either need to get a more current license, or, uninstall the app and install an earlier version that is within your maintenance window.

If this is not your situation, in some cases this error may show incorrectly on Jira versions before Jira 6.4 and Confluence versions before Confluence 5.7. This is a UPM bug UPM-4565. 

Alternatives:

1. Update Jira or Confluence to a release where the bug is fixed; at least Jira 6.4 or Confluence 5.7.
2. Renew the maintenance for the app.
3. Use a temporary evaluation license until you can resolve the issue.

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Incompatible with product license

After upgrading the Confluence license or upgrading the Universal Plugin Manager app, one or more apps stop working. When reviewing the apps in the Universal Plugin Manager, the text "Incompatible with Product License (wrong type)" is seen in the License Status field.

Or, functions report the following error message: Notify your Confluence administrator that "Bob Swift Atlassian Apps ..." requires a valid license. Reason: TYPE_MISMATCH.

1. Update UPM to the latest level and retry - this solves many cases (UPM-4783).
2. Make sure you check all your other apps for similar problems! 
3. If you still have issues, contact sales@atlassian.com to have them generate compatible licenses for all the apps that need it. While you are waiting, consider:
   1. Reverting your Confluence license change till Atlassian generates new and compatible licenses.
   2. Get an evaluation license until a permanent license is available.
4. See this Confluence Knowledge Base item. 

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Tables missing Common table capabilities expected from TBL, SQL, or similar apps. 

 Resolution Steps

1. Go to UPM and look for the Table Library for Bob Swift Apps as: Bob Swift Software - Table Sorter Library or Bob Swift Atlassian Apps - Table Library.

2. Make sure it is enabled! If not, enable it!

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