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Enabling Auto Response
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Type @helpdesk+ configure
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Select "support channel"
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Enabling auto response
Click Start a post.
In the message field, enter
@helpdesk configureand press Enter.Click Configure.
Select Support Channel.
Select the Request type.
Click the checkbox next
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to Auto Response
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.
In the Auto response message, provide the message
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the bot will reply to
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users with
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.
(Optional) Click the checkbox next to Create Button to have the bot
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display a button
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the user
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can click.
(Optional) Click the checkbox next to Custom Button
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to provide the button text and
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URL
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.
Click Submit
