Page Comparison

Symptoms:

Integrity Check shows a warning on missing request type and you can see similar entries as below in the log

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Solution:
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Location:
Employee Services
(PROJECT)
Extension for Jira Service Desk
(APP DATA)

Cause:

The Integrity Check warning reported here occurs when the 'Extension for Jira Service Desk' plugin attempts to find a request type with id '-1'. '-1' is used in the Dynamic form's configuration for this plugin when no specific request type is selected (i.e. something applies to all request types, see screenshot). 

Resolution:

The configuration of the 'Extension for Jira Service Desk' plugin is fine and the Integrity Check warning is a false alarm by the Extensions plugin, hence this can be ignored as users are still able to create the snapshot without any issue.