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Here’s an example of an OKR for a SaaS vendor:

Objectives

Key Results

Build a software that customers love.

  • Increase NPS score from 7.5 to 8.

  • Obtain 1,000 new subscriptions.

  • Reduce customer response time < 24 hours.

Besides Objectives and Key Results, other components of an OKR are Initiative, Grade (or Score), Period (or Cadence), and Owner.

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When implemented properly, the OKR framework can deliver 5 key benefits: focus, alignment, commitment, tracking, and stretching (F.A.C.T.S.). Now let’s see what F.A.C.T.S. means for individuals, teams, managers, and the company.

Benefits of OKR for Individuals

Benefits of OKR for Teams

  • Give staff a sense of purpose

  • Drive them to do their best

  • Make them feel connected to the company

  • Encourage stronger cross-team collaboration

  • Minimize project blockers

  • Ensure timely completion of deliverables

Benefits of OKR for Managers

Benefits of OKR for Company

  • Allow managers to track goal progress clearly

  • Help them mitigate risks and improve operations

  • Empower managers to make strategic decisions for the company

  • Boost employee engagement

  • Improve productivity, which means higher ROI

  • Retain and nurture top talent to achieve greater goals

By following best practices when setting OKRs for your agile teams in Jira, you and your organization can enjoy the benefits listed above.