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applyColStyleToCell	true
heading	0
columnTypes	s,s,s,s
multiple	false
columnAttributes	style="background:#e5e7ea;font-weight:bold,,style="background:#e5e7ea;font-weight:bold,
enableSorting	false

Syntax	getServiceDeskKBArticles(serviceDeskId, searchQuery)	Package
Alias		Pkg Usage

Description

Excerpt

hidden	true

Returns an array of JSMKBArticle for the provided parameters.

This routine returns an array of JSMKBArticle structures for the provided serviceDeskId and search query.

Table plus

Parameter name	Type	Required	Description
serviceDeskId	number	Yes	The servicedesk id for which to search for articles.
searchQuery	String	Yes	The string used to filter the articles.

Returns an array of JSMKBArticle for the provided parameters.

The following script will return an array of JSMKBArticle structures for the serviceDesk with id '1' and the provided query 'How'.

Code Block

language	js

JSMKBArticle[] articles = getServiceDeskKBArticles(1, "How");
 return articles;