| Table plus |
|---|
| applyColStyleToCell | true |
|---|
| heading | 0 |
|---|
| columnTypes | s,s,s,s |
|---|
| multiple | false |
|---|
| columnAttributes | style="background:#e5e7ea;font-weight:bold,,style="background:#e5e7ea;font-weight:bold, |
|---|
| enableSorting | false |
|---|
|
Syntax | createRequestTypeInServiceDesk(serviceDeskId, name, issueTypeId[, description, helpText]) | Package | | Alias | | Pkg Usage | | |
Description
| Excerpt |
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|
| Creates a new request type in the provided service desk. |
Creates a new request type in the provided service desk.
Parameters
| Table plus |
|---|
| applyColStyleToCell | true |
|---|
| columnTypes | s,s,s,s |
|---|
| heading | 0 |
|---|
| multiple | false |
|---|
| enableSorting | false |
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|
Parameter name | Type | Required | Description |
|---|
serviceDeskId | number | Yes | The ID of the service desk where the customer request type is to be created. | name | string | Yes | Name of the request type on the service desk. | issueTypeId | number | Yes | ID of the issue type of the request type. The issue type should already exists. | description | string | No | Description of the request type on the service desk. | helpText | string | No | Help text for the request type on the service desk. | |
Return Type
string
The id of the newly added request type if it gets created.
Example
| Code Block |
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|
return createRequestTypeInServiceDesk(1, "TestRequest", 10011); |
See also
| Filter by label (Content by label) |
|---|
| showLabels | false |
|---|
| max | 25 |
|---|
| showSpace | false |
|---|
| cql | label = "jsd_routine" and space = currentSpace ( ) |
|---|
| labels | array_routines |
|---|
|