About
The Resolution Time report charts the minimum, average and maximum time for issues to be transitioned from the Open status to the Resolved status.
If you need a more advanced version of this report, or if you need to use a different combination of statuses than those supported here, see the Time from Status to Status report.
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When reporting time in units of hours, only the sum of hours is shown, irrespective of whether the hours are distributed across non-workdays or non-work hours. For example, if the total hours amount to 36 hours, the calendar displays 36 hours and not 4.5 days because each work day is eight work hours. |
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