Reports Guide
David Goldstein
Dataplane Reports includes dozens of built-in, ready-to-run reports to get you as fast as possible from questions to answers.
The following directory shows all the reports currently available in Dataplane.
Be sure to also review our Solutions Guide for additional ideas on how to use Dataplane's built-in reports to deliver the program, project and team metrics you need.
Current Metrics Reports
Take a snapshot of the current status of your projects and programs. These reports return results based only on the current values of issue fields. No historical field values are used.
Report | Description |
|---|---|
Display the affects version of issues. | |
| Current Issue Assignees | Display the assignees of issues. |
| Current Issue Components | Display the components of issues. |
| Current Issue Fix Versions | Display the fix version of issues. |
| Current Issue Priorities | Display the priorities of issues. |
| Current Issue Reporters | Display the reporters of issues. |
| Current Issue Resolutions | Display the resolutions of issues. |
| Current Issue Security Levels | Display the security levels of issues. |
| Current Issue Statuses | Display the statuses of issues. |
| Pivot Table | Displays a sum of issues, segmenting one attribute using columns and one attribute using rows. |
Issue Lifecycle Reports
Track the ebb and flow of issue creation, resolution and closure as well as changes in field values over time.
Report | Description |
|---|---|
| Issue Values by Date | Display all values a field has had over time. |
| Issue Values Snapshots by Date | Display snapshots of issue values at specific points in time. |
| Issues Created by Date | Display the number of issues created over time. |
| Issues Entering Status by Date | Shows when issues entered various groups of statuses. |
| Issues Resolved by Date | Display the number of issues resolved over time. |
| Time in Status | Shows how long issues spent in various groups of statuses. |
Program Management Reports
Evaluate key metrics across multiple projects and manage complex inter-project dependencies.
Report | Description |
|---|---|
| Pivot Table | Displays a sum of issues, segmenting one attribute using columns and one attribute using rows. |
| Project Links | Displays a list of relationships between projects.. |
| Project Work Logged by Date | Chart the amount of work done per project over time. |
Service Performance Reports
Focus on the responsiveness of your customer support, client services, help desk or other internal service teams to processing and resolving service requests.
Report | Description |
|---|---|
| Closure Time | Chart statistics on the time from issue opening to closure. |
| Resolution Time | Chart statistics on the time from issue opening to resolution. |
Team Performance Reports
Analyze the velocity, productivity, work loads and responsiveness of your project teams and team members.
Report | Description |
|---|---|
| Current Issue Reporters | Display the reporters of issues. |
| Issue Reporters by Date | Chart the number of issues created over time, broken down by reporter. |
| User Work Logged by Date | Chart the amount of work done per user over time. |
Advanced Reports
Dataplane Reports also includes the following Advanced Reports for power users who need additional report customization.
These reports offer the most control over report options but have a bit more complexity. They support custom fields, custom issue lifecycles and unique Jira configurations.
Report | Description |
|---|---|
| Tabular Reports | |
| Issues Table | This report is ideal for building a table of issues data for export, including current field values and any additional computed values desired. |
| Project Links | This report provides a summary of links that create relationships between different projects. |
| Issues Work Log Table | This report allows you to see work log-related information for the selected issues, including time worked and various other fields. |
| Issue Values Reports | |
| Current Issue Values | This report shows a present-time view of a given field across all selected issues. |
| Issue Values by Date | For a selected issue field, this report provides a break down of all values the field has been set to over the given time range. |
| Issue Values Snapshots by Date | For a selected issue field, this report provides a break down of values the field has been set to sampled at specified points over a range of time. |
| Status Transition Reports | |
| Time to Next Status | This report charts average, maximum and minimum transition times from one status to the very next status. |
| Time From Status to Status | This report charts average, maximum and minimum transition times from one status to another status, including any number of possible intervening statuses. |
| Numeric Field Reports | |
| Sum Numeric Field | This report displays the sum of a numerical issue field across a number of issues, which can be then broken-down by any number of selected options. |
| Sum Numeric Field by Date | This report calculates and charts the summation of a numeric field value over time. |
| Issue Values Snapshots Sum by Date | This report sums the historical value of a specific field, based on the values that the field had at specific points in history. |
| Project Growth Reports | |
| Issues by Date | Display a count of issues plotted against any standard date field or custom date field. |
| Time Tracking Reports | |
| Work Logged by Date | Chart the amount of work done over time. |
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