Page Comparison

Table plus

applyColStyleToCell	true
heading	0
columnTypes	s,s,s,s
multiple	false
columnAttributes	style="background:#e5e7ea;font-weight:bold,,style="background:#e5e7ea;font-weight:bold,
enableSorting	false

Syntax	getRequestTypeByIdForServiceDesk(serviceDeskId, requestTypeId)	Package
Alias		Pkg Usage

Description

Excerpt

hidden	true

Returns a JSMRequestType structure.

Returns a JSMRequestType structure for the provided request type id, from the service desk mentioned.

Table plus

Parameter name	Type	Required	Description
serviceDeskId	Integer	Yes	The service desk id.
requestTypeId	Integer	Yes	The request type id

Returns a JSMRequestType structure containing information about the request type.

Code Block

language	js

JSMRequestType requestType = getRequestTypeByIdForServiceDesk(1, 25);
return requestType;