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Info

If you are using Jira Software Cloud Premium or Enterprise, then Insight asset and service management functionality is already included. For more information, refer to Insight in Jira Service Management.

Navigate to Jira > AIO Tableau Pro > My Connector URL and copy the Tableau Web Data Connector URL.

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Navigate to Tableau Desktop > Web Data Connector.Add the Tableau Web Data Connector URL generated by Tableau Connector Pro for Jira app to Tableau Desktop as a Data Source to import the data into Tableau. For more information, refer to My Connector URL.

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Specify the JQL to pull the issues for this data source and click Continue.

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A form is displayed with Jira and JSM fields. The Insight Attributes and Insight Types displays the Insight field list. For more information, refer to Import into Tableau.

To import the Insight data from Jira, you need to set up the Email and API Token once. You can Change API Token for Connectors if required. To provide the details, click Email and API Token.

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Enter the Email and API Token to grant access to Insight dataand select the required Insight fields

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for the Connector URL. Click Continue.

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The selected fields get imported in a table format in Tableau.

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References