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For the sound to function properly, you should allow sound permission for the Jira website in your browser. Here’s how to do that for some popular internet browsers:
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Go to the URL bar where your Jira URL is shown, and click the Lock icon.
In the drop-down menu, click Site Settings.
On the settings page, click the drop-down next to Sound,and select Allow.
Click the Reload button on your original tab.
When you click the lock icon again, you’ll notice that Sound is showing Allow.
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Click the Preferences... option under the Safari menu.
Switch to the Websites tab within the Preferences pop-up window.
Click Auto-Play in the sidebar.
Choose Allow All Auto-Play option in the drop-down menu next to the Jira site.
Reload Jira page.
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Go to Firefox Settings.
Click Privacy & Security in the sidebar and scroll down to the Permissions section.
Click the Settings button next to Autoplay.
From the Default for all websites drop-down menu, select Allow Audio and Video.
Reload the Jira page.
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Go to Microsoft Edge Settings.
Click Cookies and Site Permissions in the sidebar.
Scroll down to Media autoplay and click it.
From the drop-down menu,select Allow.
Reload the Jira page.
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