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Security
Continuous security and process compliance monitoring by Vanta
Peer review code reviews required
Automatic static code analysis scanning
Data encryption at rest
Source code dependency scanning
Company-wide security awareness training
Multi-factor authentication required for all systems
Background checks for staff
Reliability
Platinum Partner program support requirement
Support channels: Support portal, Email
6 years experience on Atlassian marketplace
Compliance
Data storage
What data does Digital Toucan store?
OKR names, description, labels, teams, levels
Value of KRs including all historical values
Names of periods and their date ranges
Ids of issues connected to OKRs
Ids of users
Do you duplicate any sensitive data from Jira?
We don’t, we refer to Jira data over its' id. In particular, we don’t store details about users (such as their emails or names) and we don’t store details of issues (such as their summary, description, status, etc.)
Where does Digital Toucan stores the data?
Digital Toucan stores data in Atlas Mongo hosted by Amazon Web Services infrastructure in Virginia, United States.
For full list of our subprocessors, please refer to our data Processing Addendum and list of data subprocessors.