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Steps to integrate Tableau Connector Pro for Jira and Insight in Jira Service Management

Infonote

  • If you are using Jira Software Cloud Premium or Enterprise, then Insight asset and service management functionality is already included. For more information, refer to Assets in Jira Service Management.

  • If you are using Jira Service Management Data Center 4.15 or above, the Insight functionality is already included when you download the file. For more information, refer to Assets for Jira Service Management Data Center.

  • Insight is now called Assets. This update was part of the Jira Service Management Data Center 5.3 release.

  • It is required to define a custom field in Jira to import the values of Insight Attributes and Insight Types.

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