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This page is about Time to SLA for Jira Server Data Center.

The SLA Status Pie Chart Gadget shows you the overall SLA status of gadget provides a visual overview of SLA statuses for issues based on the filter you choose. On this page, you will learn how to add the SLA Status Pie Chart Gadget.This tutorial a selected filter or project. It helps you quickly assess the proportion of issues in different SLA statuses.

This guide will walk you through the process of adding steps to add and configure the SLA Status Pie Chart Gadget to gadget on your Jira dashboard.

Add the SLA Status Pie Chart

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gadget

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  1. Go to the Dashboard you want to add the gadget to.

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  1. Click Add gadget or Add a new gadget.

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  1. Image Added
  2. Search for SLA Status Pie

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  1. Chart.

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  1. Click Add Gadget

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  1. . The SLA Status Pie

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  1. Chart gadget configuration screen

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  1. appears.

    Image Added
  2. Configure the gadget:

    image-20250207-184550.pngImage Added
    • Select a Filter or a Project to pick which issues to include in the gadget. You MUST pick only one filter or one project.

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    • Select SLAs to include in the count, or leave it blank if you want to include all SLAs.

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    • Create a Custom Gadget Title.

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    • Select Refresh Interval.

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  1. Click Save.

That’s all! The gadget will now appear on Your gadget is now added to the dashboard.

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Info

Time to SLA gadgets use Lucene indexes to ensure a scalable dashboard experiencefor scalability, just as like Jira gadgets do. Problems in those indexes might result in inconsistent numbers sometimes. If you experience such a problem, you can find possible solutions here. If you notice inconsistent numbers, it may be due to index issues. For assistance, please contact our support team.