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The “INFORMATION WE COLLECT AND RECEIVE” section of Appfire’s privacy policy covers what Time to SLA collects. The data is Like all apps, we maintain data on our own servers, separate from the Atlassian Cloud. We only retain issue/user/group ID values. Access to this customer data is protected through JWT token verification, and database access is limited to system administrators. Additionally, the data is stored in an encrypted format. We utilize AWS servers for this purpose, with the data being stored in Ireland. |
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