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Migrating App data

Tip

Step-by-step instructions for migrating the App data from the server to the cloud can be found on the following page

Future of Server Licenses 

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Why?

On October 16, Atlassian announced that it is accelerating its journey to the Cloud and will move towards phasing out its Server products. 

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  1. BigPicture Jira Server / DC Instance - Backup

  2. BigPicture Jira Cloud - Backup

  3. Jira Server to Jira Cloud - Migration using Jira XML + BigPicture snapshot

  4. Jira Server to Jira Cloud - Migration using Jira Cloud Migration Assistant (JCMA)

  5. BigGantt to BigPicture - Migration

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Option 3 - Possibility to migrate Jira Server to Jira Cloud using Jira XML + BigPicture snapshot

Jira Server instance can be migrated to a Cloud instance using Jira XML + BigPicture snapshot. This is an alternative solution for instances with more than 1000 users.

More about the process can be found here.

Option 4 - Possibility to migrate Jira Server to Jira Cloud using Jira Cloud Migration Assistant (JCMA)

Jira Server instance can be migrated to a Cloud instance using Jira Cloud Migration Assistant (JCMA). This process allows you to:

  • Migrate Jira Server and the BigPicture plugin to Jira Cloud

  • Migrate only Jira Server without the BigPicture plugin to Jira Cloud

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If you are still having trouble following these steps, or your problem is more complicated, you are always welcome to contact our Support Team via the Service Desk. We are always more than happy to help.