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Time to SLA
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changes.mady.by.user
Derya Özdemir
Saved on
Nov 01, 2022
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changes.mady.by.user
Derya Özdemir
Saved on
Nov 02, 2022
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I need issue-specific SLA actions
I need a reset
I want to send custom SLA notifications to Slack
I need to overcome the time zones
I need to start the SLA when an issue is opened and end it is when resolved
I want to pause the time
I want to configure Time to First Response and Time to Resolution SLAs
I want SLAs to be reset when reassigned
I want to migrate
I want to keep the old while adding new
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{"serverDuration": 979, "requestCorrelationId": "06e015cbb02744f69043699905ed3a4e"}