templateType | template |
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templateOption | {"label":"Knowledge Base Template v4 Cloud Migration Ready","value":"975385006470811132","templateType":"template"} |
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templateTypeOption | {"label":"Confluence template/blueprint","value":"template"} |
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templateId | 975385006470811132 |
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excerpt | Summary After installing Connector for Salesforce & Jira and Requirements & Test Management for Jira , the Connector app does not work as expected and while browsing the project issues, the screen becomes frozen (greyed out) for Jira projects that have no Bindings . Environment Jira Server / Data Center Connector for Salesforce & Jira Requirements & Test Management for Jira Diagnostics Steps Not applicable. Cause The root cause of this issue is due to a bug in Requirements & Test Management for Jira where it causes a conflict with our Connector app. Workaround Not applicable. Resolution Upgrade Requirements & Test Management for Jira to version 7.4.2 and above where this issue does not occur anymore. |
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