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  • Create a whitelist and blacklist to narrow down the SLA calculation scope and avoid the tedious task of having to enter the same JQL filter values again and again when creating SLA contracts.

3. /wiki/spaces/TTSToggle/pages/10388535 Scheduled Tasks Tab – On this page, you can:

  • Reschedule tasks according to your needs, preferences, and system.

4. Scheduled Tasks Tab – On this page, you can:

  • Schedule tasks for TTS to form autonomously.

5. /wiki/spaces/TTSToggle/pages/10388432 Escalation Services Tab – On this page, you can:

  • Schedule how often and which issues to regenerate SLA data for.

6. /wiki/spaces/TTSToggle/pages/10388469 Cache Tab – On this page, you can:

  • Clear the cache.

7. /wiki/spaces/TTSToggle/pages/10388144 Advanced Configuration Tab – On this page, you can:

  • Set values for JQL row limits, recurring notifier limits, and regeneration concurrency.

8. Support Tools – On this page, you can: