| templateType | template |
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| templateOption | {"label":"Knowledge Base Template v4 Cloud Migration Ready","value":"975385006","templateType":"template"} |
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| templateTypeOption | {"label":"Confluence template/blueprint","value":"template"} |
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| templateId | 975385006 |
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| excerpt | Summary When opening a Jira issue, the following message appears on the screen: Environment Chrome browser Diagnostics Steps Not applicable. Cause This happens when a user enables the "Block third-party cookies" settings in Chrome (or a similar setting in other browsers). Workaround Not applicable. Resolution On your computer, open Chrome. At the top right, click the vertical ellipsis > Settings . Scroll down to Privacy and security , and click Cookies and other site data . Select the option “ Allow all cookies " or add https:// sfjc.integration.servicerocketappfire.io/ app under " Sites that can always use cookies ". sfjc.servicerocketintegration.appfire.io app is an intermediary server that transfers data between Jira and Salesforce. For more info, please refer to Security statement . |
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