Page Comparison

Summary

After applying the API access token on the Salesforce package an "Unauthorized Endpoint" message appears and the page is stuck in a loop:

Another error that can be seen after adding the API token:

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Environment Resolution

Cloud

Go to the Salesforce page. In the Quick Find box in the sidebar, type "remote site settings".
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Click the Remote Site Settings link that appears.
On the All Remote Sites screen, click the New Remote Site button.
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On the Edit Remote Sites screen, enter the following details:
Remote Site Name: Jira
Remote Site URL: https://sfjc.servicerocket.io/
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Click Save.
Please revoke the access from both ends
Re-authorize the connec Re-authorize the connection tion
Copy a new API Token from the Connector configuration in JIRA

Server

Go to the Salesforce page. In the Quick Find box in the sidebar, type "remote site settings".
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Click the Remote Site Settings link that appears.
On the All Remote Sites screen, click the New Remote Site button.
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On the Edit Remote Sites screen, enter the following details:
Remote Site Name: Jira
Remote Site URL: <enter your Jira instance URL>
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Click Save
Please revoke the access from both ends
Re-authorize the connection
Copy a new API Token from the Connector configuration in JIRA

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