This page is for the Time to SLA Serverserver.
How to display the SLA Panel of Issue 1 in Linked Issue 2?
To A custom field needs to be created to display the SLA Panel in the Linked Issue, you need to create a custom field.
Before creating the custom field, you must configure the screen to have the custom field available.
Click on the Cog icon and Select select Issues.
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Click on the Screens from the left bar.
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Add the Time To SLA in the Field Tab
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Choose the SLA Fields from the Time to SLA menu to configure the custom field that you just added.:
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Click on the cog icon and choose Display Options:
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It will prompt you prompts with the Display Options to configure the settings.
You can choose select the Time Format, Display SLA’s SLAs of links linked issues Blocks, Cloners, Duplicates, and Relates.
Inward Option: If you want to have the SLA Issue 1 to be displayed in the linked issue which is , Issue 2.
Outward Option: If you want to have wish the SLA Issue 2 to be displayed shown in the Issue 1 (where the issue 2 is linked with).
Display SLA Names: Always
Check the checkbox of Show completed SLAs.
Click on Save after you are done with the settings.
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Regenerate the SLA data to recalculate all the settings configured.
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The SLA Panel-custom field of Issue 1 will be showing shown in the Issue 2 (Inward Option).
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