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| Canned Responses Pro | JSM Cloud |
|---|---|---|
Supported Apps |
|
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Templates for comments |
|
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Templates for description field |
|
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Unlimited templates |
(Seriously, no limits!) |
(Max: 100 templates) |
No character limit for a template |
|
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Automated Actions |
|
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Signatures |
|
|
Statistics & Insights |
|
|
Jira editor support |
|
|
Variables for fields |
| ⚠️ (Only 9 fields) |
Insert images into Attachments in templates |
|
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Mentioning users |
|
|
Visibility scope |
(Global, group, multiple projects, personal) | ⚠️ (Single project, personal) |
Permissions |
|
|
Support on the Transition screen |
(With extension) |
|
Support on JSM Queues |
(With extension) |
|
Export/Import templates |
|
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Built-in templates |
|
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Smart Suggestions |
|
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Favourite responses |
|
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Scheduled comments |
|
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Default template that is automatically added to each comment |
|
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Support for Jira Mobile app |
|
|
Dark mode |
|
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Data residency |
|
|
