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| Canned Responses Pro | JSM Cloud | |||
|---|---|---|---|---|---|
Supported Apps |
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Templates for comments |
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Templates for description field |
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Unlimited templates |
(Seriously, no limits!) |
(Max: 100 templates) | |||
Automated Actions |
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Signatures |
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Statistics & Insights |
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Jira editor support |
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Variables for fields |
| ⚠️ (Only 7 fields) | |||
Insert images |
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Mentioning users |
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Visibility scope |
(Global, group, multiple projects, personal) | ⚠️ (Single project, personal) | |||
Permissions |
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Support on the Transition screen |
(With extension) |
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Support on JSM Queues |
(With extension) |
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Export/Import templates |
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Built-in templates |
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Smart Suggestions |
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| Template search/filters |
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Favourite responses |
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Scheduled comments |
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Initial templateDefault template that is automatically added to each comment |
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Support for Jira Mobile app |
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