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Time to SLA gives you numerous options to configure your reports to suit your unique needs. As of this writing, you can create 3 four types of reports:

  • SLA Summary Report lets you see the most important information about your SLAs in the most concise way possible.

  • SLA Detail Report provides a more in-depth look into your SLAs.

  • SLA Durations Report enables you to create bar, stacked bar, and line chart reports for a selected time period and content.

  • SLA Status Report allows you to present SLA status information as a pie chart.

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