\uD83E\uDD14 Problem
When the a user clicks on create a project from the template, it spins for a few seconds but then does nothing, and the create button appears again.
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Please verify if the user is able to see the create project from template option, if he is able to see that option as shown below then he has sufficient permission and he should be able to create a project using “Create Project from the template”
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Verify if the user has is added to the groups under “Permission settings” and if has it is added to the “Groups that can CREATE new projects”
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Verify If if the creating created user does not have create project permission and if you are noticing in the logs.,
Code Block create-project-from-template.js:2 i {message: 'Request failed with status code 403', name: 'AxiosError', code: 'ERR_BAD_REQUEST', config: {…}, request: XMLHttpRequest, …} create-project-from-template.js:2 getAppPropertyCached sendStatistics true com.wittified.jira.project-creator create-project-from-template.js:2 getAppPropertyCached sendStatistics true com.wittified.jira.project-creator create-project-from-template.js:2 getAppPropertyCached sendStatistics true com.wittified.jira.project-creator create-project-from-template.js:2 getAppPropertyCached sendStatistics true com.wittified.jira.project-creator create-project-from-template.js:2 getAppPropertyCached sendStatistics true com.wittified.jira.project-creator batch.js?feature-issue-details-jiv-13648-bump-moment-monolith=true&locale=en-US:219 WARN: 'triggerPrivacyPolicySafeEvent' has been deprecated create-project-from-template.js:2 https://common.appfire.app create-project-from-template.js:2 {hostInfo: {…}, appInfo: {…}, clientInfo: {…}, eventInfo: {…}} create-project-from-template.js:2 com.wittified.jira.project-creator create-project-from-template.js:2 loggingEnabled true create-project-from-template.js:2 https://common.appfire.app create-project-from-template.js:2 loggingEnabled true create-project-from-template.js:2 https://common.appfire.app create-project-from-template.js:2 loggingEnabled true create-project-from-template.js:2 https://common.appfire.app create-project-from-template.js:2 triggering analytics event create-project-from-template.js:2 loggingEnabled true create-project-from-template.js:2 https://common.appfire.app create-project-from-template.js:2 triggering analytics event create-project-from-template.js:2 XHR failed loading: POST "https://apipcfj.wittified.appfire.app/api/1.0/rest/pcfj/project". (anonymous) @ create-project-from-template.js:2 e.exports @ create-project-from-template.js:2Request the user to remove groups from all the groups under “Permission settings” and add them again in “Groups that can CREATE new projects”
Check if the “Create project from template” button is displaying or not and then add the group to other groups in the “permission settings” and check. please try Try multiple times if it didn’t does not work for the first time.
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