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Description

Consider a scenario where the user wants to clone an issue and copy the respective comments, links and attachments. This page explains the steps to accomplish the scenario.

Steps

Navigate to the intended issue. For example, consider the following issue with the highlighted issue link, Confluence page attachments, and comment to be cloned:

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Perform the following:

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Select the Clone Plus option from the Actions menu to set various fields for the clone action in the Clone Plus for Jira window.

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This page provides the details to clone an issue along with the respective comments, links, and attachments.

Steps

  1. Select an issue you want to clone in your Jira instance. For example, consider an issue with the comments,linked issues, and confluence page attachments as shown in the following image.

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  2. In the top-right corner, select Actions (blue star) > Clone Plus option.

  3. On the Clone Plus for Jira page, do the following:

    1. Select the required values for Clone operation, Project, and Issue type.

    2. In the Clone options section, select the following clone option:

      • Copy attachments

      • Copy links

      • Copy comments

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  4. Click Clone to configure the other issue fields further Click Clone.

  5. On the Create issue page, select values for all the issue fields as required.Click Create to create the issue. You see the original issue cloned with the issue link, Confluence page attachments, and comment of the original issue copied as highlighted in:
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  6. Click Create.
    A successful issue creation message is displayed and the parent issue is cloned with the comments,linked issues, and confluence page attachments.

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Info

  • In the cloned issue observe that the current behavior is:

    • The Confluence links are copied as web links into the cloned issue.

    • The original commentator is replaced with the user performing cloning the clone operation.

    Copy comment rules

    • issue.

  • In some certain case, some view restricted comments the view restricted comments are not be copied to prevent the comment becoming visible elsewhere. Here The rules are the rules:

    • All comments are copied when going to the same project whether they have view restrictions or not.

    • Any view restricted comments retain the same restrictions when copied.

    • All view restricted comments that are restricted by group are copied.

    • All view restricted comments that are restricted by a project role restriction CANNOT be restriction cannotbe copied when the clone is to a different projecta different project.