Starting with Surveys for Jira 4.0, we have introduced the following new features and enhancements.
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Send surveys to multiple recipients
User Group - enables you to send a survey to the selected Jira user groups. Be aware that group survey is sent once per ticket. This option is useful if you want to survey a set group of Jira users, survey your project team in the end of the sprint (sprint retro), survey your QA team separately, or HR department in your company for instance.
Multi User Picker CF – this option is extremely popular with companies that want to survey multiple people but sets of those people are dynamic and can be different for every ticket, so a multi user picker custom field is used for that.
For example, upon resolving a bug you can survey all ticket participants, not just a ticket reporter, and survey participants might differ for any particular ticket. Like the previous option, note that the group survey will only be sent once per ticket.
Custom - with this option you can create any custom surveys for any specified Jira users, you are not limited by a user group. Select multiple Jira users by entering their names or emails. Like the previous option, note that the group survey will only be sent once per ticket.
For this option you can select both internal Jira users and customers of your Service Desk support portal, that is your clients that created accounts in your support portal.
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Custom Table Report
This report will show all survey related data that we are gathering and the user will be able to select which columns (data) to display. you can configure fields for your report directly in the Custom Table Report.
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Set up the visibility of survey feedback for this project. By default, any feedback is visible to Jira project admin role only.
Permissions settings will be applied to all surveys inside a given project and for this project only.
Project admin only - selected by default, project Admin role is meant here. It's not pictured on the mockup but please add this option. If this option is selected, display a notification message in the top right corner of Jira (depending on in which section it's selected):
- Survey rating will be visible to project admin only.
- Survey Feedback tab will be visible to project admin only.
- Survey reports be visible to project admin only.
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Complete UI / UX makeover
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