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Table of Contents
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Feature

Server/DC

Cloud

Note

Permissions to view survey reports, feedback and rating

(tick)(tick)
1 Click Survey(tick)(minus)

Scheduled

Surveys recipients: Single user, User group, Multi User Picker CF, Custom(tick)(tick)*In Jira cloud assignee, reporter, custom user, custom groupĀ are available
Survey Email can include weblink or rating form(tick)(tick)
Work with rating or 'yes/no' option(tick)(tick)
Rating Elements: numbers or stars(tick)(minus)

Scheduled

Custom Rates count (0-10)(tick)(minus)

Scheduled

Ask users for a comment(tick)(tick)
Thank you message(tick)(tick)
URL for expired surveys(tick)(minus)

ScheduledIn Jira cloud, you can set up a re-direct URL for answered surveys

Different types of questions, option 'Required question'(tick)(tick)
Preview(tick)(minus)

Scheduled

Test survey(tick)(minus)

Scheduled

Trigger Point (status change, JQL match, manually)(tick)(tick)
Trigger a SIL script(tick)(minus)

Scheduled

Frequency sent survey(tick)(tick)

Branding your surveys (email, form, background)

(tick)(minus)HTML is supported in the survey form(tick)
Custom Table Report(tick)(tick)

Survey Dashboard

(tick)(minus)Scheduled

Survey information in the ticket

(tick)(tick)
Export Survey results (CSV, PDF, XLSX)(tick)(tick)*in Cloud - only CSV
Select color of stars(minus)(tick)Scheduled
Set up custom SMTP Server(tick)(tick)
Jira Service Management support(tick)(tick)