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In addition to viewing results in the app UI inside Jira, you can also use REST API to retrieve survey data and work with it further in other systems.
Are cloud and server/DC versions the same?
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Can I expect that the Cloud version has the same functionality as the Server version?
We're working hard to ensure the most similar functionality in Cloud as you're used to seeing in Server. But it may not be totally the same due to different architecture between Server and Cloud Jira versions.
Feature | Server/DC | Cloud | Note |
|---|---|---|---|
Permissions to view survey reports, feedback and rating |  | | |
| 1 Click Survey | |  | Scheduled |
| Surveys recipients: Single user, User group, Multi User Picker CF, Custom | | * | In Jira cloud assignee, reporter, custom user, custom group are available |
| Survey Email can include weblink or rating form | | | |
| Work with rating or 'yes/no' option | | | |
| Rating Elements: numbers or stars | | | Scheduled |
| Custom Rates count (0-10) | | | Scheduled |
| Ask users for a comment | | | |
| Thank you message | | | |
| URL for expired surveys | | | Scheduled |
| Different types of questions, option 'Required question' | | | |
| Preview | | | Scheduled |
| Test survey | | | Scheduled |
| Trigger Point (status change, JQL match, manually) | | | |
| Trigger a SIL script | | | Scheduled |
| Frequency sent survey | | | |
| | HTML is supported in the survey form | |
| Custom Table Report | | | |
Survey Dashboard | | | Scheduled |
Survey information in the ticket | | | |
| Export Survey results (CSV, PDF, XLSX) | | * | in Cloud - only CSV |