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First things first, when you install the plugin app you will notice that nothing will appear in your JIRA Jira toolbar at the top. Or, if you're a user of an older version of the plugin you will still see the SD SURVEY section in your toolbar.
Our survey plugin app is designed to be visible to Administrators only and will only be enabled for projects that have been selected under the Add-onsManage apps section in the Administration. So, ensure that your user has Admin permissions.
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