Status | ||||||
---|---|---|---|---|---|---|
|
...
Now you can view survey data not only in a detailed view of our Survey Dashboard but also as a Custom Table Report. It provides the main metrics with very detailed breakdown to give you instant insights into the support team's quality.
The Custom Table Report is useful for analyzing all aggregated survey data in one place, organized in a sortable, searchable table that you can further filter based on various criteria. This report shows all survey related data that you are gathering and you can select which columns (data) to display. You can configure fields for your report directly in the Custom Table Report.
Status | ||||
---|---|---|---|---|
|
...
For your convenience we have also introduced additional setting as Resetting historic survey data. You can reset report data for old surveys in case you changed the configuration of your surveys and historic survey results bring confusion and wrong data to your reports.
Test your surveys
...
Permissions settings are applied to all surveys inside a given project and for this project only.
Complete UI / UX makeover
...