Starting with Surveys for Service Desk 3.0, we have introduced the following new features, enhancements, and bug fixes.
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Documentation for older versions of Surveys for Service Desk is available here. |
Survey dashboard
Nor you can view survey data not only in a detailed tabular view of our survey reports but also as a Survey Dashboard. It provides the main metrics as well as visual reports to give you instant insights into the support team's quality.
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