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Our survey app is designed to be visible to Administrators only and will only be enabled for projects that have been selected under the Manage apps section in the Administration. So, ensure that your user has Admin permissions.
SP - Glossary
Basic Survey
Basic Survey — simple default survey utilizing cPrime's default template with a 5-star rating system.
It only requires the following fields from users:
- Name of survey
- Header content
- Footer content
- Trigger point
- Thank you message
Custom Survey
Custom Survey — Survey that replaces the default survey content (boxed in yellow) with a custom external survey that is created in our WYSIWYG editor.
Placeholder fields
Placeholder Fields — Allow users to input placeholders within the body of the survey content, which will auto-populate based on the specific issue that triggered the survey.
For example, if a user inputs the 'reporter' placeholder in the header content, the recipient will see their own name / username).
Weblink
Weblink — Placeholder field available for the custom survey and inserts a URL that will redirect the recipient to the custom created external survey.
See also
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