Problem
The deployment is failed with the following error :
...
Info |
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2022-10-08 12:06:16,672+0000 http-nio-8080-exec-4 ERROR nananda@signifyhealth.com 726x615498x5 1kdlv2k 10.50.255.39,10.90.5.11 /rest/configuration-manager/1.0/deployment/3 [c.b.j.r.impl.rest.AbstractResource] com.botronsoft.jira.rollout.snapshot.SnapshotOperationFailedException: Unable to perform deployment: Could not update Service desk Access config for Project Carve-out Service Desk. You must also allow access for everyone to this service project so that you can turn on the public signup |
\uD83C\uDF31 Solution
This can be solved by follows through below step steps:
Disable the public signup globally in the JIRA Service Desk configuration from the source instance.
Create a new snapshot.
Perform the deployment on the target instance using the newly created snapshot.
Reference: Managing access to your service desk